our impact

Changing lives … creating opportunities!

For more than 60 years, the Community Renewal Team (CRT) has been hard at work changing the lives of the people we serve, helping them to create positive opportunities with long-range impact. We connect individuals and families to the right resources, programs and services – both our own and that of our partners – to help resolve urgent needs, provide critical support when people are in crisis, and empower people to take the correct steps that will lead to opportunities for success.

We foster independence and skill building while guiding individuals, families and entire communities toward a long-term stable and more successful future. We recognize that participants experience longer-term benefits from a holistic approach to case management. Through our “Steps to Success” case management process, we offer the opportunity to address a wide range of needs and challenges to help participants build a better future for themselves and their families.

Our single-minded determination to help every person who arrives at our door has driven us to encourage systems change. We listen to the concerns of our communities throughout Central Connecticut – from Enfield straight down to the Long Island Sound. We identify and develop innovative models to offer services to under-served populations, and create connections with other community-based providers to augment our diverse range of programs and services.

Our accountability systems track program outcomes and the impact that these programs have on individuals, families and communities we serve. Monitoring systems are in place to ensure program integrity and transparency. Program managers along with our Quality Assurance Department conduct regular program audits. Staff training and feedback is provided when needed to regularly improve and enhance our programs and services.

CRT Serves the Region

In 2023, CRT served 27,667 households and 57,967 individuals throughout Central Connecticut (80% of the households served by CRT’s programs and services are between zero and 200% of the federal poverty limit; 26% are single parent households). CRT’s core service area covers all of Hartford County and Middlesex County. Many people seek our services in person using our multi-service centers located in Hartford and Middletown.

CRT services extend throughout central Connecticut. For more information, call: 860-560-5600.

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